Exceptional customer support is a core value at S2 Security. S2 Security provides end user support through its signature S2 Black Support Program. This popular program allows enterprise end users to receive training and technical support.
As part of the program, end user personnel is certified by S2 Security to the same standard as integrators, and two certified individuals may be designated to call into S2 Security’s technical support department for support. Standard support hours are 9am – 7pm ET, Monday-Friday. S2 Black Support is purchased for the end user through the integrator.